PMP备考每日试题（211224）

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　　196、You are ready to enter a negotiating session with a group that is native to a tiny northern island.Through the centuries,islanders have been known as aggressive and assertive people who like to talk much more than they like to listen.And the windswept plain of this island,where only the strong survive,has made these people tough negotiators.To earn your yearly bonus,you must not be at a disadvantage in your negotiations with them.Therefore,you must concentrate on

　　A.Seating arrangements in the negotiating room

　　B.Ingratiating yourself to the most powerful negotiator on the other side of the negotiating table to earn his or her trust

　　C.Active listening

　　D.Setting and following strict time limits at each step of the negotiating process

　　196、你要与一群来自某个北方小岛的商人进行谈判。数个世纪以来,这个海岛的居民都以武断好斗而闻名,他们总是喜欢不停地说,而不愿意听别人讲。由于海岛常受大风的袭击,只有强者才能生存下来,这种生活环境也把他们造成了强硬的谈判对手。为了得到年度分红,你在这场谈判中不能失败。因此,你必须把注意力放在

　　A.谈判房间的座位安排

　　B.要迎合坐在谈判桌对面的最强有力的谈判对手,以此来赢得他的信任

　　C.积极聆听

　　D.为谈判进程的每个步骤都设定严格的时间限制并遵守该限制

　　197、You are meeting with several project stakeholders,including the customer,in a small,cramped office.A vociferous debate is under way,and people are screaming are screaming and yelling at each other.You are listening to the conversation,but occasionally your attention drifts to the wheezing sound of the air conditioner that is struggling under the strain of the summer heat.Everyone is irritated,hot and in violent disagreement regarding the best way to proceed with the project.Your goal as a project manager is to balance stakeholders’interests as much as possible as you strive for fair resolution to satisfy competing needs and objectives.In general,disagreements among stakeholders should be resolved in favor of the

　　A.Sponsor

　　B.Senior management

　　C.Performing organization

　　D.Customer

　　197、你在一间狭小的办公室里会见若干名项目干系人,包括客户。喧嚷的争论在继续进行,人们吵吵嚷嚷,互相叫喊着。你倾听着人们的交谈,偶尔你的注意力转向炎炎夏日里不停转动着的空调声。每个人心情烦躁,情绪激动,对继续该项目的最好方法的意见大相径庭。作为项目经理,你的目标是尽可能平衡干系人的利益,努力寻找公正的解决方法,以满足竞争要求和目标。一般来说,干系人的不同意见应加以解决,以利于

　　A.发起人

　　B.高级管理部门

　　C.执行组织

　　D.客户

　　198、You are managing the construction of luxury condominiums in one of the last available plots of city land.On this project,the owner is focused on timely performance and has provided contract incentives that will reward you and your company if the job is completed early.However,the international Brotherhood of Commode installers is ready to strike for higher wages,and an environmental group is concerned about adverse impacts on the full——breasted warbler resulting from the placement of satellite dishes on the balconies.On this project,you need to

　　A.Find appropriate resolutions to resolve differences between or among stakeholders

　　B.Put the owner’s requirements at the top of the list as you resolve stakeholder differences

　　C.Carefully manage all communication and make status information available only on a need—to—know basis

　　D.Build the condominiums according to the specifications and not worry about any other stakeholder

　　198、你正在管理在城市最后一块可建设土地上的豪华住宅的施工。业主强调及时完工,并且如果你和你的小组能提前完工,将会获得奖励。但是一个卫浴安装同业会准备罢工,要求提高工资待遇,同时一个环保组织担心阳台上装设的卫星天线会影响鸟类的生存。对于这个项目,你需要

　　A.找到合适的方法解决有关各方的不同意见

　　B.在解决争议的时候,业主的要求应首先考虑

　　C.谨慎沟通,只在必要的时候发布有关消息

　　D.只按照施工要求建设住宅,不理会其它的抱怨

　　199、Two of your team members have been arguing for the past several weeks about which project management software will work best for the project.You are tired of listening to them.So you decide to conduct a meeting to see whether they can reach consensus on the matter by identifying common points of agreement and striving for fair resolution.Which style of conflict resolution will you employ?

　　A.Withdrawal

　　B.Smoothing

　　C.Problem solving

　　D.Compromise

　　199、你的项目团队中有两名成员在过去几周的时间里一直在争论对于这个项目来说哪个项目管理软件最有效的问题,而你已经对他们的争论感到厌烦。因此,你决定要召集一次会议,借机看看他们能否在意见上求同存异,进而向着最佳的解决方案努力,并最终达成共识。你将使用下列哪种类型的争端解决方法

　　A.退步型

　　B.缓和型

　　C.问题解决型

　　D.妥协型

　　200、The project manager notices that project activities being completed by one department are all taking slightly longer than planned.To date,none of the Activities/work packages have been on the critical path,nor have they affected the critical chain planning that has occurred.The project manager is bothered by the critical chain problem,since four of the next five critical path activities are being completed by this department.After making three calls,the project manager is finally able to converse with the department manager to determine what is going on.The conversation is slow,because both speak different native languages and they are trying to converse in French,a shared language.To make communication easier,the project manager frequently asks the department manager to repeat back what has been said.The department manager communicates that his staff is following a company policy that requires two levels of testing.During the conversation,the department manager also makes a comment that leads the project manager to believe that the policy may include excessive work.This is the fourth time the project manager has heard such a comment.What is the BEST thing to do?

　　A.Create a better communications management plan that requires only one language to be the universal language on the project and have translators readily available on a moment's notice.

　　B.Contact someone else in the department who speaks the project manager's native language better to confirm the department manager's opinion.

　　C.Find out if the upcoming activities should be re-estimated.

　　D.Work on increasing the effectiveness of the performing organization by recommending continuous improvement of the policy in question.

　　200、项目经理注意到有一个部门完成每个项目活动花费的时间都比计划长。到目前为止,这些活动/工作包都不在关键路径上,也没有影响到已经发生的关键链计划编制。项目经理担心关键链会出问题,因为接下来的5个关键路径活动中有4个要由该部门完成。项目经理打了3个电话,最后总算能和部门经理说上话了,项目经理想知道发生了什么。对话进行得很慢,因为两个人说的是不一样的母语,他们试着用法语—共同语言—讲话。为了使谈话更容易,项目经理总是让部门经理再说一遍。部门经理说,他的下属遵照一项公司政策,该政策要求2级测试。谈话中,部门经理还作出一些评论,这让项目经理相信该政策会增加工作量。这已经是该项目经理第4次听到这样的评论了。他该怎么办

　　A.编制更好的沟通管理计划,要求该项目使用一种语言,并安排翻译随时候命

　　B.联系部门中其他的能更流利的说项目经理母语的成员,来确认部门经理的意见

　　C.确认接下来的活动是否要重新估算

　　D.通过不断的改进存在问题的政策,提高执行机构的效率

       PMP备考每日试题（211223）点击跳转

      （211223）答案

　　191、A

　　192、B

　　193、B

　　194、C

　　195、C